The app is presented to the user in a useful and intuitive way, but lacks execution. The best reasons to use this are all broken. App support needs to be available, as the techs seem to only know how to support the devise, not the associated software. I’m disappointed in the lack of support available for devices that cost $400 a piece and their associated app. Clearly a chat feature doesn’t have as many capabilities as phone support so after another 30 minutes, I was told they have no clue what is wrong with my app and were sending it to be further investigated….and that I would hear back by email (not phone of course) in 3-5 days. After 30 min of searching I realized that they have no phone support number, so I resorted to the chat feature. This has been going on for weeks, so I decided to contact oculus support. There is the same error every time that says “Unable to load. I love my Oculus, however the social tab on my app on my iPhone will never load so I cannot see friends or chat messages….even when it tells me there is a notification. Oculus is great, Social tab on app won’t work
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